Question 1

What is a Smart Queue Management System for hospitals?

Accepted Answer

A Smart Queue Management System is a digital solution that automates patient flow in hospitals and clinics using QR codes, token numbers, and real-time tracking. It eliminates manual token systems, reduces waiting room congestion, and provides patients and staff with live queue visibility via display boards and mobile notifications.

Question 2

Does PihNexa Technologies serve small clinics or only large hospitals?

Accepted Answer

PihNexa Technologies serves the full spectrum — from single-doctor clinics and diagnostic centres to multi-specialty hospitals. Our Clinic Launchpad package is specifically designed for smaller facilities, while our Enterprise Solutions handle complex, multi-department hospitals with high patient volumes.

Question 3

How long does it take to deploy a hospital queue management system?

Accepted Answer

A standard Smart Queue Management System deployment takes 3–6 weeks, including setup, configuration, staff training, and go-live support. Complex, multi-department integrations may take 2–3 months depending on the scope.

Question 4

What is the cost of hospital queue management system in India?

Accepted Answer

PihNexa's Smart Queue Management System starts at ₹1.75 lakh as part of the Clinic Launchpad package. Final pricing depends on number of departments, display boards, and integrations required. Contact us at +91 7992203671 for a custom quote.

Question 5

How to reduce patient waiting time in OPD?

Accepted Answer

The most effective way to reduce OPD waiting time is implementing a digital Smart Queue Management System with QR-based token generation, real-time display boards, and WhatsApp notifications. PihNexa's system has helped clinics reduce patient waiting complaints by over 80%.

Enterprise-Grade Queue & Workflow Automation for Hospitals and Clinics

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